Professional commercial pest control service
Multi-Family Specialists

Apartment & Multi-FamilyPest Control

Protect your tenants, property value, and reputation with comprehensive pest management.

Property Management Solutions

Comprehensive service for multi-family properties

Unit-by-Unit Treatment

Thorough coverage for all units and common areas

Tenant Coordination

Scheduling that minimizes disruption

Bed Bug Programs

Prevention and elimination protocols

Common Area Service

Trash rooms, laundry, and shared spaces

Preventative Plans

Regular service to stop infestations before they start

Tenant Education

Resources to help residents prevent issues

Properties We Serve

Apartment Complexes
Condominiums
Student Housing
Senior Living
Townhomes
Low-Income Housing
Mixed-Use Buildings
Property Portfolios

Why Apartments Need a Building-Wide Approach

In an apartment community, one unit’s pest problem quickly becomes everyone’s. German cockroaches travel through shared plumbing walls, bed bugs move between units on furniture and along wiring, and rodents use attics and breezeways to reach every building. Treating only the unit that complains usually just pushes pests next door.

Romex multi-family programs combine routine exterior and common-area service with a clear process for unit requests, move-outs, and turnovers. Property managers get one schedule, one point of contact, and reports that show which buildings and units need attention.

Pests Property Managers Deal With Most

German cockroaches

The most common apartment complaint. Because they spread through shared walls, Romex inspects and treats the reported unit plus the units on each side, above, and below when activity is heavy.

Bed bugs

Introduced on luggage and second-hand furniture. Early reporting, inspection of adjacent units, and resident preparation checklists make treatment faster and more effective.

Rodents

Mice and rats nest around dumpster corrals, in attics, and in landscaping. Exterior stations and exclusion of gaps at utility penetrations protect every building at once.

Ants, fire ants, and mosquitoes

Fire ant mounds in common lawns and dog areas, ants trailing into ground-floor units, and mosquitoes around retention ponds all drive resident complaints in warm months.

How a Romex Service Program Works

  1. 1

    Property-wide inspection

    A licensed Romex technician inspects building exteriors, common areas, dumpster corrals, amenity spaces, and a sample of units to document activity and conditions that attract pests.

  2. 2

    Service plan and request workflow

    The plan sets the routine schedule for exteriors and common areas and defines how unit requests, move-out treatments, and turnovers are submitted and scheduled.

  3. 3

    Routine and unit service

    Exterior barriers, common areas, and monitoring devices are serviced on schedule; reported units and their neighbors are inspected and treated as needed.

  4. 4

    Reporting for management

    Unit-level records show treatment history, repeat units, and preparation issues. If pests return between scheduled services, Romex re-treats at no additional charge.

Documentation & Compliance

  • Unit-by-unit treatment history for leasing and maintenance teams
  • Building and common-area service reports after each visit
  • Resident preparation sheets for cockroach and bed bug treatments
  • Product label information and technician licensing on request

What Your Team Can Do

  • Ask residents to report pests early — small problems are faster to fix
  • Treat units at move-out before the next resident moves in
  • Keep dumpster corrals clean and lids closed
  • Seal gaps around plumbing under sinks during turnovers
  • Share bed bug awareness tips in resident communications

Frequently Asked Questions

Do you treat individual units or the whole property?

Both. Routine service covers exteriors and common areas, and unit requests are handled as they come in. For cockroaches and bed bugs, we inspect neighboring units too, because treating one unit alone rarely solves a shared-wall problem.

What should residents do before a treatment?

We provide preparation sheets for each pest. Licensed technicians use EPA-registered products applied according to label directions, and residents are told when they and their pets can return to treated areas, typically once surfaces are dry.

Can you handle turnovers on short notice?

Yes. Move-out and turnover treatments can be scheduled quickly so units are ready for the next lease without delays.

How often should an apartment community be serviced?

Most communities run monthly exterior and common-area service with unit treatments on request. Higher-pressure properties may need more frequent visits until activity is under control.

Related: all commercial pest control services · commercial rodent control

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