Portfolio-wide coverage, fast tenant-complaint response, and the compliance documentation you need — from a locally managed team that treats your reputation like ours.
For a property manager, a pest problem isn’t just a nuisance — it’s a 1-star review, a turnover, a habitability complaint, and hours of your week. Routine prevention is the cheapest line item on that list.
One bug complaint can undo a dozen good reviews and hurt occupancy.
Comfortable residents renew. Recurring service keeps units livable.
Documented, timely service is your best defense in a dispute.
The operational details that actually reduce your workload.
Rapid scheduling on tenant pest complaints so small issues never become habitability disputes.
Every visit logged with date, technician, findings, and treatment — the paper trail you need if a dispute arises.
A single number for your whole portfolio. We coordinate directly with tenants when you want us to.
Dedicated rapid-response protocols for the two pests that generate emergency complaints.
Trash rooms, laundry, hallways, and unit-by-unit treatment across the property.
Consolidated invoicing and reporting across every building in your portfolio.
Knowing where your obligations begin and end is half the battle. Here’s the framework Texas property managers work within.
Texas landlords must keep rental units in a condition that does not “materially affect the physical health or safety of an ordinary tenant.” Courts and attorneys widely read this to include addressing pest infestations and repairing the structural gaps — around pipes, damaged door sweeps, torn screens, wall cracks — that let pests in.
Once a tenant gives written notice of a pest problem, the landlord must act within a reasonable time to remedy it. Routine, documented professional service is the cleanest way to show you responded — and to stop a localized issue from spreading building-wide.
If a landlord fails to remedy a health-or-safety condition after proper written notice, a tenant may (following strict statutory steps) hire a professional and deduct the cost from rent. A proactive service contract keeps you out of this territory entirely.
Tenants have a reciprocal duty to keep units sanitary, dispose of waste properly, promptly report sightings, and avoid conduct that attracts pests (or brings in infested furniture). Lease terms often clarify who pays — which is exactly why documentation matters.
This is general information, not legal advice. Statutes and case law change, and lease terms vary — consult a Texas attorney for your specific situation. Oklahoma, Louisiana, and Mississippi have similar habitability principles, but the specifics differ by state.
Integrated Pest Management (IPM) is about making the property inhospitable to pests before they ever trigger a complaint. Hand these to your maintenance team.
Train techs, plumbers, and electricians to flag droppings, gnaw marks, and frass in crawl spaces, drop ceilings, and behind appliances. Early detection is the cheapest fix there is.
Pests travel shared walls, utility conduits, and plumbing. Plug gaps with caulk, copper mesh, steel wool, or cement, and fit doors with tight sweeps and weather stripping.
Fix leaking pipes, faucets, and clogged drains fast. Insulate condensation-prone pipes and keep gutters clear — no water, far fewer pests.
Keep dumpsters on a hard surface, at least 3 feet from walls, with self-closing lids and a regular cleaning schedule. Rinse recycling to remove food residue.
The vacancy between tenants is the ideal window for a deep clean and preventative treatment behind cabinets and in wall voids — before the next resident moves in.
Trim shrubs and branches away from the building so pests lose the bridge onto (and into) the structure.
Pest control succeeds when everyone knows their lane. Set expectations up front.
Tell us about your properties and our commercial team will build a pest-control plan priced for your portfolio — not a one-size homeowner package.
We prioritize property-management accounts and schedule complaint visits quickly — typically within a few business days, and faster for urgent bed bug or German roach situations. Your account has a single point of contact so nothing falls through the cracks.
Yes. If you prefer, we contact residents to schedule access, send prep instructions, and confirm the visit — removing that back-and-forth from your plate. You can also keep scheduling in-house; it is your call.
Both. We treat occupied units, common areas, and vacant units at turnover. We use products appropriate for occupied family housing, and all-natural options are available on request.
We consolidate service across your portfolio with multi-site invoicing and reporting, so you get one clear picture instead of a stack of unrelated bills. Bed bug and heavy-infestation work can be quoted separately when it falls outside the recurring program.
Every visit is logged with the date, technician, findings, and treatment performed. That record is exactly what you want on file if a tenant dispute or habitability claim ever comes up.
Romex serves 377+ cities across Texas, Oklahoma, Louisiana, and Mississippi. If you manage properties in multiple markets, we can often cover the whole footprint under one account.
Documented service, fast response, and one point of contact for your whole portfolio.
